Refund policy
Privacy Policy
Last Updated: 7th April,2026
This Privacy Policy describes how pakautoelite (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Shipping and billing address
- Payment details (processed securely via third-party payment providers)
Device & Usage Information
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring website or source
We collect this information to improve your shopping experience and fulfill your orders efficiently.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your purchase or inquiries
- To provide customer support
- To improve our website, products, and services
- To send promotional offers or updates (only if you opt-in)
- To prevent fraud and ensure secure transactions
We do not sell or rent your personal information to any third parties.
3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how you interact with our website
- Improve website performance and functionality
You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly as a result.
4. Third-Party Services
We may use third-party services to operate our store efficiently, including:
- Payment gateways
- Courier and shipping partners
- Analytics tools (such as Google Analytics)
- Marketing platforms
These third parties only receive the necessary information required to perform their services and are obligated to protect your data.
We are not responsible for the privacy practices of third-party websites or services.
5. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure.
While we use secure systems and industry-standard practices, please note that no method of transmission over the internet is 100% secure. However, we continuously work to safeguard your data.
6. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise these rights, you can contact us using the details provided below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
8. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Store Name: pakautoelite
Email: saqibnizam7@gmail.com
Business Address: IBA, Main Campus, University Road, Karachi.
Phone (optional): +923072648634
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
If you want, I can also write:
- Refund & Return Policy (very important for Shopify conversions)
- Shipping Policy tailored for Pakistan COD businesses
- Terms & Conditions (legally aligned for eCommerce)